bereavement services hospitals

Is it time to bring a support village to your hospital?

Carson’s Village bereavement support and education provides a personalized, unique service to supplement the benefits offered to your patient families and hospital staff.

It takes a village. We help by being yours!

bereavement services hospitals

About

It Takes A Village

The days after a loss can be critical for both your patient families and your staff.

If you have never experienced the sudden loss of a loved one, you can’t prepare yourself for how many practical details there are to manage. Making burial arrangements, hosting family and friends, as well as planning and coordinating funeral services are just a few of the tasks you’ll be expected to focus on in the days following your loss. Carson’s Village can provide a wide range of support services to help families navigate this difficult time.

Carson's Village Advocates stay with families for two years after a loss to ensure they are grieving in a healthy way.  Hospital staff and patient families have the support and resources they need to successfully navigate the complications that often arise during the grief journey.  Our highly trained Advocates provide guidance and support every step of the way.

Let Carson’s Village help you to be the village of support for your patient families and staff.

Immediate Support

  • Live Advocate
  • Funeral Planning/Support
  • End of Life Decision Assistance
  • Financial and Legal Resources
  • Communications and Fundraising
  • Access to Mental Health Resources:
    • Group Grief Support
    • Peer to Peer Program
    • Vetted Counselors
  • Specialized Referral Services
  • Peer Connection

Continuing Support

  • Live Advocate
  • Mental Health Support and Evaluation
  • Return to Hospital Support
  • Family Support

Village of Support for Patient Families and Hospital Staff

Carson's Village Bereavement Services graphic

Families

Carson's Village provides patient families the resources they need when they need it most to ensure that they are grieving in a healthy way.  Partnering with Carson's Village can extend your organization's relationship with patient families for over two years after a loss through our Continuing Support program.

Hospital Staff

Bereavement Village provides hospital staff assistance with bereaved families, mental health support, education, tools, and more.  Additionally, bereaved employees benefit from Carson's Village regular services which reduces the incomprehensible stress of losing a loved one, return to work faster, prevents employees from going into unnecessary debt, and reduce long-term mental health issues.

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Reasons

Why Partner With Us

Carson’s Village works with all support departments to help reach families in crisis quickly and get them the help and resources that they need.

Increased patient family retention and loyalty.
Free up hospital staff for other critical needs.
Increased patient family in-house care.
Educational and mental health resources for staff.
Extend relationship with patient families for over 2 years after a loss.
We provide support in both English and Spanish.

What to Expect

Engaging the Staff

Chaplain Resources

A Carson's Village Advocate works with both the hospital chaplain and the family to provide support by serving as the frontline resource for chaplains to connect families to immediately after a loss.

Medical Staff

  • By integrating Carson's Village into end of life protocol, medical staff has the tools to provide families with the support they need at the time they need it most.
  • Carson's Village provides support for frontline medical staff dealing with the complexities of loss to include coping strategies and building a village of support in the workplace.

Human Resources

Carson's Village will fully integrate into current programming to extend the reach of HR support for bereaved employees and their supervisors.

Hospital Social Workers

Carson's Village works closely with Hospital Social Workers to reach families quickly and provide additional support to the Social Workers themselves in supporting families and providing resources.

Benefits

How It Works

Referring a family to Carson's Village:  A live Advocate is assigned to every patient family referred.  The Advocate supports the bereaved and serves as a connection between them and your organization during their time of loss.

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Access Resources

We provide families with a library of information they can search and browse at their convenience to help through the loss of a loved one.  Additionally, we provide hospital staff with the resources they need for communications during a loss.

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Help Family Stress Less

With our logistical help we walk families through the phases to be considered when planning a funeral in hopes it alleviates stress and anxiety.

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Smoother Grief Process

We are here to provide emotional guidance and connect individuals and families to community partners to help with a smoother grief process.

Specialized Services for Hospitals

Educational Opportunities

Carson's Village offers Continuing Education Courses for chaplains, social workers, and medical professionals.

Staff Support

Register for workshops led by Carson's Village professionals to meet with your team offering individualized assistance to your staff as they work to support patients and their families during a bereavement crisis.

Video Resources

Register yourself or your entire staff to view short, educational videos aimed toward hospital professionals supporting families and dealing with loss.

Resource Library

Resource articles created for professionals affected by loss, grief, and bereavement in the workplace.

Partner Materials

One stop shop for downloadable and printable materials as well as introductory videos to share with your staff and patient families about the services provided by Carson's Village.

Stories

The Strength of a Village and a Human Touch

Providing guidance and support during loss...

Carson's Village was referred by a Chaplain at a hospital for a family after their young son took his own life.  An Advocate immediately contacted the family and they expressed being lost and not knowing where to start or what to do. The Carson’s Village Advocate explained the mission of Carson's Village, reviewed the process, and answered the family’s questions. The Advocate contacted the local funeral home, negotiated prices and then provided the family with the information.  They also worked to help them secure the plot in a local cemetery.  A family page was established that allowed them to raise the funds to put a bench at his school as well as in the community so that he could be remembered.  Additional grief resources were provided, including the free virtual grief group support that Carson's Village provides.

Helping families overcome obstacles...

A Carson’s Village Advocate helped a family who is from Guatemala and the only language they speak is a dialect from their village. One family member did speak Spanish and agreed to translate for the family.  They expressed being lost and not knowing where to start or what to do. The Carson’s Village Advocate explained the mission of Carson's Village, reviewed the process, and answered the family’s questions. The Advocate contacted multiple funeral homes and negotiated prices.  The Advocate provided the family with the information and explained how to select the best funeral home based on their budget and requested services.  Having a live Advocate ensured that the family had all of the support that they needed, when they needed it most.

Providing guidance and support during loss...

Carson's Village was referred by a Chaplain at a hospital for a family after their young son took his own life.  An Advocate immediately contacted the family and they expressed being lost and not knowing where to start or what to do. The Carson’s Village Advocate explained the mission of Carson's Village, reviewed the process, and answered the family’s questions. The Advocate contacted the local funeral home, negotiated prices and then provided the family with the information.  They also worked to help them secure the plot in a local cemetery.  A family page was established that allowed them to raise the funds to put a bench at his school as well as in the community so that he could be remembered.  Additional grief resources were provided, including the free virtual grief group support that Carson's Village provides.

Helping families overcome obstacles...

A Carson’s Village Advocate helped a family who is from Guatemala and the only language they speak is a dialect from their village. One family member did speak Spanish and agreed to translate for the family.  They expressed being lost and not knowing where to start or what to do. The Carson’s Village Advocate explained the mission of Carson's Village, reviewed the process, and answered the family’s questions. The Advocate contacted multiple funeral homes and negotiated prices.  The Advocate provided the family with the information and explained how to select the best funeral home based on their budget and requested services.  Having a live Advocate ensured that the family had all of the support that they needed, when they needed it most.

Contact Us

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